Robin Lincoln, Senior Vice President, Supplier Relations and Contract Operations of Capstone Health Alliance, has been a member of the Capstone team since 2009. Robin’s responsibilities include the development, implementation, and ongoing process improvement for contracting strategies and operations for Capstone, named the largest regional alliance in the country in 2019. Robin works closely with the Capstone contracting team in contract negotiations, and also leads the development of effective implementation strategies designed to provide timely and relevant information to the Capstone membership and create maximum opportunity for Capstone’s supplier partners. In addition to contract operations responsibilities, Robin works with Capstone’s strategic supplier partners to develop best-in-class programs that result in maximum benefits for the supplier and the Capstone membership. Robin leads the membership council that reviews and approves of all contract strategies, and provides oversight and direction to the contract analyst team that compiles the data and runs analytics for Capstone’s healthcare members.

Robin previously served as the Director of Synergy Health Group, a regional aggregation group based out of Johnson City, TN and owned by Mountain States Health Alliance (now Ballad Health). Prior to joining Synergy, Robin was Vice President and COO of Wilson Pharmacy and PNS Institutional, a regional privately-owned closed-door, retail, and compounding pharmacy chain. Before transitioning in to healthcare, Robin served as Vice President and General Manager of The Faneuil Group, an international research and marketing company based out of Boston, Mass, where she held various leadership, account management, and operations roles over the course of ten years.

Robin holds a BS degree in Computer Science from East Tennessee State University. Robin has served on numerous not-for-profit boards in Johnson City, TN, including United Way, Girls Inc., and Dawn of Hope, a facility dedicated to serving developmentally-disabled adults. Robin is a graduate of the Johnson City Washington County Chamber of Commerce Leadership program, and previously served on the Government Relations Board for the Chamber of Commerce in Johnson City, TN. Robin is an avid outdoor enthusiast and enjoys running, skiing, biking, and hiking with her husband and two daughters.