2016 Spring Keynotes 

Disney's Approach to Quality Service
 

The long-standing reputation Disney has for incredible service and friendly employees is not just magic; it is a sound service philosophy consistently applied in business. No matter your industry or organization, we believe that exceptional service is achievable because you control the factors. At Disney, everyone strives to exceed customer expectations every day because our processes are designed to meet this goal. For more than 80 years, this pursuit of excellence has earned Disney a world-renowned reputation for quality service that you can now begin to adapt for the unique needs of your organization. 

Disney's Approach to Leadership 
 

A leader is far more than a label. Leadership is about taking actions to create sustained, positive transformations within an organization. Great leaders align their own values and vision with those of their business and help operationalize them for the future. The most meaningful way to demonstrate these skills is to passionately communicate your shared vision and practice what your company stands for. Leaders also cultivate committed employees who strive to lead as well. It is this approach to leadership that is responsible for The Walt Disney Company legacy known around the world today.

Disney Institute offers leadership development through a time-tested approach that demonstrates the values and behaviors of exemplary leaders. Leaders who intentionally nurture an environment of mutual trust and respect find that they create stronger employee performance, exceptional customer service and ultimately greater business results. Connecting great leadership to improved performance is just one of the ways that Disney Institute helps organizations reimagine their results. 

2016 Spring IDN Agenda

 
Sunday, April 3 

3:00 pm – 8:00 pm

Registration 

Monday, April 4 

7:00 am – 7:00 pm

Registration 

7:30 am - 11:00 am Team Building 

8:00 am - 10:30 am

Focus Groups

11:00 am - 12:45 pm Lunch N Learns
Clinical Integration Track 
 
1:00 am - 2:15 pm  

Implementing and Maintaining Standards on Physician Preference Items (PPIs)

- Download Presentation(s): Meg Voorhis and Elizabeth Goodman-Bacon
- Listen to Audio: Click Here
2:30 pm - 3:45 pm  

Emerging Trends in Clinical Integration

- Listen to Audio: Click Here
4:00 pm - 5:15 pm  

Panel: The Evolving Physician Relationship   

- Listen to Audio: Click Here

Financial Operation Track 

1:00 am - 2:15 pm  

Benchmarks and Decision Making in Financial Operations

- Download Presentation(s): Greg Meier
- Listen to Audio: Click Here
2:30 pm - 3:45 pm  

New Models in a New Environment   

- Download Presentation(s): Beth Eckl, Richard Bagley, and Kreg Koford
- Listen to Audio: Click Here
4:00 pm - 5:15 pm  

The CJR Playbook in the Context of the Payment Reform Mash-Up 

- Download Presentation(s): Kimberly Hartsfield

- Listen to Audio: Click Here

Pharmacy Track 

1:00 am - 2:15 pm  

The Ongoing Impact of DSCSA and USP 800 

- Download Presentation(s): Lindsey B. Amerine and Dawn Wang
- Listen to Audio: Click Here
2:30 pm - 3:45 pm  

Opioid Misuse & the New Landscape of Specialty Pharmacy

- Download Presentation(s): Christopher M. Jones
- Listen to Audio: Click Here
4:00 pm - 5:15 pm  

Panel: Managing Pharmacy Spend From A supply Chain

Perspective

- Listen to Audio: Click Here

Purchased Services Track 

1:00 pm - 2:15 pm  

Common Dilemmas in Purchased Services

- Download Presentation(s): R. Kyle Kramer, Jed Gorlin and
- Listen to Audio: Click Here
2:30 pm - 3:45 pm  

Panel: Standardizing Purchased Services Across Multiple

Hospitals

- Listen to Audio: Click Here
4:00 pm - 5:15 pm  

Panel: Outsources vs. Insourced - How to Evaluate Each Model 

- Listen to Audio: Click Here
Supplier Strategies Track
10:00 am - 11:15 am  

Intalere: A Look Into the Future 

- Download Presentation(s): Jeremy Belinski 
- Listen to Audio: Click Here
11:30 am - 12:45 pm  

Premier: When the Price Can't Get Any Lower

- Download Presentation(s): Dave Edwards and Pam Daigle
- Listen to Audio: Click Here
1:00 pm - 2:15 pm  

Vizient: Value of Vizient

- Download Presentation(s): Chris McDown
- Listen to Audio: Click Here
2:30 pm - 3:45 pm  

Panel: Provider Insights

- Listen to Audio: Click Here
4:00 pm - 5:15 pm  

Panel: Doing Business with Consolidated Services Centers

- Listen to Audio: Click Here

5:30 pm - 7:00 pm

GPO Receptions

Tuesday, April 5 

7:00 am – 5:30 pm

 

Registration 

7:00 am - 8:00 am

 

Product Showcase Breakfast 

8:00 am – 12:00 pm

 

General Session 

12:00 pm – 2:00 pm

 

Product Showcase Lunch 

1:30 pm – 2:00 pm

  Reverse Expo **Provider and Sponsor 

Attendee-Only Access** 

2:00 pm – 5:30 pm

 

Reverse Expo **All Attendee Access** 

7:00 pm – 9:00 pm

 

Summit Reception 

Wednesday, April 6

7:00 am – 10:00 am

 

Registration 

7:30 am – 8:30 am

 

Product Showcase Breakfast 

7:30 am - 12:00 pm   Pharmacy Executives Forum
7:30 am - 12:00 pm   Senior Executives Forum
9:00 am - 12:00 pm   Idea Exchanges