2016 Fall IDN Summit Keynote Speakers
 
Executive Leadership
MARK KING
Chairman, TaylorMade Golf Company and 
President, adidas Group North America
 

Inspiring and dynamic, Mark King offers a different kind of golf lesson—insights on leadership that resulted in unprecedented growth, visibility and profitability at TaylorMade.  Under his leadership, once-laggard TaylorMade Golf experienced unprecedented growth, from $300 million to over $1 billion in sales in less than a decade—becoming the most profitable golf company in the world.   Featured in some of the nation’s top business magazines such as The Harvard Business ReviewFORTUNE and Brandweek, Mark has also been the subject of the television show Undercover Boss and appeared on The Apprentice as a business role model.   A phenomenally engaging speaker, King’s first-person lessons challenged the IDN Summit audience to excel beyond expectations and change the rules of the game to achieve astounding results.  Read Mark's full bio here.

The 2016 Election and Its Impact on Healthcare
GARY LANGER
ABC News Pollster and President, Langer Research Associates
 
Gary Langer is an internationally recognized public opinion researcher with expertise in the analysis of political, policy, economic and social attitudes.   From his vantage point as a longtime director of polling at ABC News, the IDN audience was intrigued by his insights on the 2016 Presidential Election and its impact on the healthcare industry.   Read Gary's full bio here.
 
Inspiring Others
KEVIN SORBO
Actor, Author, Stroke Survivor
 
In the words of Christopher Reeve, “A hero is an ordinary individual who finds the strength to persevere and endure in spite of overwhelming obstacles.”  Kevin Sorbo certainly exemplifies this statement.  Though he played the hero Hercules on TV, he is a real-life hero as well, having overcome a series of debilitating strokes that left him barely able to walk and partially blind.  Now fully recovered, the challenges he has faced have shaped him in ways he did not expect.  Kevin shared with the IDN Summit attendees insights on how his patient experience changed his perspective.   His candor, wit and storytelling skills resulted in a moving and powerful message about discovering and appreciating the real measures of success.  Read Kevin's full bio here.
 
2016 Fall IDN Summit Full Agenda
 
Sunday, September 18     
 
4:00 pm – 8:00 pm         Registration
                                              Conference Center Foyer
 
5:00 pm - 6:00 pm          First-Time Attendee Orientation
                                              Mesa
 
4:00 pm - 7:00 pm          Welcome Lounge
                                              Gold Room
 
 
Monday, September 19
 
7:00 am – 7:00 pm          Registration
                                              Conference Center Foyer
 
7:30 am – 11:00 am        Teambuilding Challenge:  Build 100 Bikes!  Sponsored by Vizient
                                               Mesa
                                               
                                               Registration is required for this event.  Please contact Chris Nolan to register - 859.523.5701.
 
8:00 am – 10:30 am        Focus Groups:  Providers Only.  Registration required.  See Summit Registration to register and for more information.
Grand, Grand Ballroom, Sedona, Aztec and Gold Room
 
10:00 am – 11:15 am     Supplier Strategies Track:  Intalere, Inc. – Healthcare Trends:  Driven by Supply Chain 2.0 
                                              Frank Lloyd Wright E
 
                                              Moderator:  Josh Morita, Senior Director, Business Development, Healthcare Business Media
 
                                              Presenter:  Richard Bagley, Director SCO Business Development, Intermountain Healthcare
 
View the slide presentation here.
 
Listen to an audio recording of this session here.
 
According to a recent USA Today article, “Each of the nation’s 5,700 hospitals must cut $2.6 million a year on average in costs in the next 10 years to meet the demands of healthcare reform”. These cost pressures on healthcare create a “burning platform” or big need for the supply chain to demonstrate its value. Transforming the supply chain offers a great opportunity to help the industry navigate the future with success.
 
How? In this session, we’ll review these indispensable strategies to ensure sustainability:
  • Value-Oriented Culture & Processes – Understanding cost implications of clinical decisions across the care continuum.
  • Technology-enabled healthcare – Tele-visit and monitoring capabilities utilizing and enabling advanced data, analytical and reporting capabilities.
  • Infrastructure for Physician Collaboration – Effective physician collaboration built on specialized technological, political and administrative capabilities.
  • Collaboration across the entire continuum – Best practice sharing with like-minded organizations including suppliers to drive innovation and future success.
Learning Objectives:
  1. Identify strategies to ensure sustainability and demonstrate value.
  2. Analyze approaches of providing innovative technologies, products and services.
  3. Customize solutions and foster collaboration to meet providers’ individual needs.
 
 
11:00 am -- 12:45 pm     Lunch N Learns:   Providers Only.  Registration required.  Contact Lisa Ponssa (859.309.6725) to register and for more information.
McArthur Salon 1, McArthur Salon 2, McArthur Salon 3, McArthur Salon 5, McArthur Salon 6
 
11:30 am – 12:45 pm     Supplier Strategies Track:   Premier, Inc. – Driving Commitment on Contract
                                             Frank Lloyd Wright E
 
                                              Moderator:  Josh Morita, Senior Director, Business Development, Healthcare Business Media
 
                                              Presenters:  Dave Edwards, VP, Supplier Relations and Business Development and Jim Weiland, GVP, Enterprise Sales
 
View the slide presentation here.
 
Listen to an audio recording of this session here.
 
Join Premier Sales and Supplier Relations executives as they offer insight into why Premier continues to win new members and expand its relationship with long-standing healthcare partners. This opening discussion will be followed by breakout sessions led by field and sourcing leaders. These breakout sessions will  delve deeper into the way our field drives contract commitment and the dynamics of our highly collaborative cohorts referred to as “ Performance Groups.”
 
While our Performance Groups won’t dazzle you with any amazing acrobatics feats, they are certainly gaining attention for how they drive commitment to contracts as they focus on scalability, total cost and compliance.  Moreover, as they grow in size, importance and maturity, they are demonstrating a willingness to venture down unchartered pathways, which may present even greater opportunities for you.
 
Learning Objectives:      
  1. Discover how Premier goes to market with prospective members and what is resonating.
  2. Explore the market dynamics driving providers to a Performance Group strategy.
  3. Gain a better understanding of how contracting decisions are made and implemented and the role Premier staff plays. 
  4. Learn how Performance Groups engage members to gain support and drive compliance.
 
1:00 pm – 2:15 pm          Clinical Integration Track: Panel:  Fostering Effective Relationships With Clinical Leaders
                                              Frank Lloyd Wright AB
 
                                               Moderator:  John Brindley, Former President & CEO, SETON Family of Hospitals
 
                                               Panelists:  Kathy Chauvin, RN, Health System Director, Resource Utilization & Value Analysis, FMOL Health System; Malcolm Henoch, MD,                                                  SVP and Associate Chief Medical Officer, Beaumont Health; and Kelley Kieffer, RN, BSN, MSN-L, CNML, Chief Nursing Officer, Banner
                                               Baywood Medical Center & Banner Heart Hospital
 
Listen to an audio recording of this session here.
 
The most integral aspect of the supply chain is and always has been relationships.  Without strong clinical/supply chain relationships, mutual success is difficult to achieve.  Establishing and maintaining effective relationships takes time, communication, and open and honest exchange.   Physician alignment is key.  The desired outcome is an association based on respect which results in maximum benefit for all stakeholders. 
 
This session will bring together a physician, a nurse leader, and a value analysis professional, from three different organizations, who will discuss their experiences and lessons learned in the process of building and fostering effective relationships.  Topics covered will include strategies for key relationship building in the early stages, finding common ground and goals, and how to maintain and strengthen those connections as time goes on.
 
Learning Objectives:
  1. Formulate new processes to build better relationships with clinical leaders.
  2. Describe how to align objectives with clinical leaders in order to reach mutually beneficial outcomes.
  3. Demonstrate opportunities for meaningful engagement with clinical leaders.
 
1:00 pm – 2:15 pm          Collaboration Track: A Strategic Look At Today’s Collaboration Models 
                                              Frank Lloyd Wright F
 
Moderator:  Ed Hisscock, Vice President of Strategic Sourcing and Chief Transformation Officer for Non-Labor Spend, Trinity Health, Ann Arbor, MI
 
Presenters:  Maria Hames, Partner, Healthcare Links and Mike Langlois, Healthcare Supply Chain Resource
 
View the slide presentation here.
 
Listen to an audio recording of this session here.
 
It’s no wonder that partnerships between IDNs and suppliers are on the rise, as these collaborations often result in cost savings, improved negotiations, increased patient satisfaction, higher quality of products and services, in addition to other benefits.  Though these partnerships will vary between organizations, a broad spectrum of positive outcomes are possible when strategic alliances are forged.
 
In this session we will examine some specific collaborations that have been formed in recent years and the constructive outcomes that have resulted.   Learn how IDNs and suppliers are accomplishing collaboration today and how you can make collaboration work for you.
 
Learning Objectives:
  1. Identify methods of collaboration that have shown positive results.
  2. Differentiate between several types of collaboration strategies.
  3. Demonstrate knowledge of innovative processes for collaboration.
 
1:00 pm – 2:15 pm         Executive Development Track:  Change Management for the Entrepreneurial Leader​
                                              Frank Lloyd Wright CD
 
                                              Moderator:  Bruce Carlson, Corporate Director Materials Management, Valley Health
                                            
                                              Presenter: Nick Gaich, CEO, Nick Gaich and Associates
 
View the slide presentation here.
 
Listen to an audio recording of this session here.
 
Change is inevitable, and often leads to good things, yet it seems to be human nature to resist it.  Effective leaders must be able to communicate, motivate and relate.  In the complex and ever-changing healthcare landscape, this is not always an easy task. 
 
Increasing demands for improvement in quality, safety, patient care and transparency make for a dynamic and rapidly evolving healthcare environment.  This session will discuss strategies to lead your organization in a manner that embraces change while satisfying multiple stakeholders.  Emphasis will be given to best practices in change leadership and how to align roles and responsibilities in addition to determining the resources needed to accomplish goals and objectives, while highlighting the benefits that can come with change.
 
Part two of this session will delve into the characteristics of effective leaders and the entrepreneurial spirit that they must possess.  Entrepreneurs constantly seek to educate themselves in order to achieve their goals.  They welcome each new day as an opportunity to improve, to grow and to learn from mistakes.  Discover ways that you can integrate an entrepreneurial mindset in order to become a better leader in your organization.
 
Learning Objectives:
  1. Explain the importance of understanding change and common responses to it.
  2. Specify new methods of effective leadership through change.
  3. Define the role of leaders and entrepreneurs in the process of continuous improvement in an organization.
 
1:00 pm – 2:15 pm          Pharmacy Track:  Lessons Learned From the Restructuring of the UPMC Pharmacy
                                              Frank Lloyd Wright GH
 
                                              Moderator:  Gloria Graham, DNP, RN, Clinical Materials Specialist, Cincinnati Children's Hospital Medical Center
 
                                              Presenter:  Mary Beth Lang, Vice President, HC Pharmacy and UPMC Supply Chain Management and Commercial Services  
 
View slide presentation here.
 
Listen to an audio recording of this session here.
 
Faced with compressed reimbursement and significant expense reductions, UPMC implemented the adoption of horizontal service line management. UPMC executives asked supply chain management to assume responsibility for running the pharmacy supply chain’s horizontally integrated, centralized mechanism for controlling pharmaceutical spend under a consolidated services procure-to-pay for-profit company, HC Pharmacy.  
 
In this session, attendees will learn how SCM has added operational efficiency through focus on people and process. Additionally, HC Pharmacy leadership has been added to the UPMC Health System Pharmacy & Therapeutics Committee, to expand the pharmacy service line efforts to increase formulary compliance and limit product selection.
 
Learning Objectives:
  1. Define methods for creating a management structure that fosters innovation as well as alignment with your strategic plan.
  2. Analyze the decisions that need to be made in order for service lines to be truly effective.
  3. Identify the benefits that the service line model can provide for clinical specialties.
 
1:00 pm – 2:15 pm          Purchased Services Track: Local Agreements Within the Supply Chain
                                              Frank Lloyd Wright IJ
 
                                               Moderator:  Terry Cox, Interim Leadership Consultant
 
                                               Presenters:  Perry Sham, Senior Vice President, Nexera, Inc. and Kristin Tapley, Director Strategic Sourcing, Trinity Health
 
View the slide presentation here.
 
Listen to an audio recording of this session here.
 
Creating an approach for strategic sourcing is critically important for all supply chain leaders.  Many times there are local agreements in place that need to be standardized in order to become more efficient and effective.  Documenting and tracking all financial and clinical data is crucial to determining whether local agreements are producing the best outcomes.  Such agreements can result in economic benefits and quality assurance, but tight budgets make for a complex dynamic.
 
When mergers and acquisitions occur, it can often be difficult to sort out the details of each agreement.  Decisions must be made about whether to keep local agreements already in place, and if so, what changes may need to be made.  It’s a challenging and time consuming process.
 
Two healthcare systems will give real-world examples of how they have standardized local agreements in order to best implement streamlining and cost-saving measures.  Using local providers can be beneficial for all involved, if the correct protocols and procedures are in place.  This session will detail the nuts and bolts of how to make local agreements work for your organization.
 
Learning Objectives:
  1. Identify opportunities for improved efficiencies and cost savings in local agreements.
  2. Outline the methods to best ensure that pricing is competitive and data is accurate.
  3. Compare tools and resources needed to achieve potential savings in local agreements.
 
1:00 pm – 2:15 pm          Supplier Strategies Track:  Vizient - Healthcare Trends: Aligning with Provider Priorities
                                              Frank Lloyd Wright E
 
                                               Moderator:  Josh Morita, Senior Director, Business Development, Healthcare Business Media
 
                                               Presenter:   Chris McDown, Senior Vice President, Sourcing Operations, Vizient
 
Listen to an audio recording of this session here.
 
Vizient has consistently centered its strategic direction around the priorities of the health care providers we serve.  Because tomorrow’s health care performance demands advanced thinking, smarter analytics powerful tools and shared thought leadership, Vizient has assembled unmatched solutions from four industry leaders – VHA, University HealthSystem Consortium, Novation and MedAssets SCM/Sg2 – to form the nation’s largest member-driven health care performance improvement company.
 
By linking proven strengths in sourcing, analytic, advisory and collaboration services, Vizient is able to provide unmatched tailored solutions to the member organizations we serve. 
 
Please join Vizient to learn how we’re using data, analytics, expertise and relationships to:
  • Connect members with opportunities to help them address their most pressing challenges across the care continuum
  • Connect supplier partners with opportunities to better serve provider organizations
 
Learning objectives:
  1. Analyze the diverse competencies needed to adapt to today’s changing healthcare market.
  2. Demonstrate the importance of aligning with provider strategies.
  3. Describe how Vizient’s market-driven insights and expertise will help us partner to bring new opportunities to our members.
 
 
2:30 pm – 3:45 pm          Clinical Integration Track:  Tracking Financial Performance of Clinical Decisions
                                              Frank Lloyd Wright AB
 
                                               Moderator:  Bruce Carlson, Corporate Director Materials Management,  Valley Health
 
                                               Presenters:  Sandra Achee, RN, CNOR, RN Manager Product Analysis, Ochsner Health System; Mark Growcott, Manager of Supply Chain
                                               Finance and Strategy, Ochsner Health System; Kim Hull, Director of Finance/Supply Chain, Novant Health; and Michael Louviere, System
                                               VP Supply Chain, Ochsner Health System
 
View the slide presentation here.
 
Listen to an audio recording of this session here.
 
Every clinical decision is based on information received at some time from one or more sources.  It is the responsibility of the decision makers to be sure that the information is correct.  It must be accurate, current and pertinent in order to result in better patient outcomes.
 
In this session, learn where to find good data, how to access it, gather it and perhaps most importantly, how to standardize it so that you can use it effectively.  Discover the most recent methods of tracking performance and the critical numbers that you must know.  Learn how to track progress not just against where the numbers have been in the past, but against where you expect them to be in the future.
 
Once you have data that is reliable, how can you take that information and use it most efficiently?  What are the best ways to learn from it in order to improve outcomes?  Learn how to leverage data so that it works for you, not against you.  Evaluate ways to manage data and become better equipped to analyze specific information and its implications for clinical decisions today and tomorrow.
 
Learning Objectives:
  1. Analyze and discuss the types of information needed to make the best clinical decisions.
  2. List the various methods for gathering and monitoring data that serves as the best performance indicators.
  3. Identify and address opportunities to best utilize data in order to best serve your organization. 
 
2:30 pm – 3:45 pm          Collaboration Track:  From Zero-Sum to Win-Win: Forging Provider-Supplier Partnerships for the Future of Healthcare
                                              Frank Lloyd Wright F
 
Moderator:  Ed Hisscock, Vice President of Strategic Sourcing and Chief Transformation Officer for Non-Labor Spend, Trinity Health, Ann Arbor, MI
 
                                               Presenters:  Sihyun Choi, Senior Director, Advisory Board; Mark French, VP Vendor Management, Ochsner Health System and Brandi 
                                               Greenberg, Managing Director, Advisory Board
 
View the slide presentation here.
 
Listen to an audio recording of this session here.
 
As today's economic forces—including decelerating price growth, cost pressures, changing payer mix and case mix, and the shift toward value-based care—put growing pressure on margin, hospitals are again compelled to examine their supply chains for areas of untapped cost savings opportunity.
 
By cultivating long-term, mutually beneficial relationships with suppliers that look for win-win, not zero-sum interactions, hospitals and suppliers can reduce circumstances that drive up costs for both parties, such as overproduction and waste; carrying, administrative, and transaction costs; and last-minute shipments. This type of arrangement frees up resources on both sides for more productive uses and achieves better outcomes.
 
Right now, hospital supply chain and supplier executives must shift focus away from incremental price concessions and toward creating new forms of shared value. During this session, Advisory Board experts will discuss how providers and suppliers can form truly strategic partnerships to drive sustainable savings and greater outcomes, both now and in the future of health care.
 
Learning Objectives:
  1. Identify strategies to leverage your supply chain to drive margin improvement through collaboration.
  2. Analyze the benefits of cultivating collaborations that are mutually beneficial.
  3. Outline the methods to determine which suppliers offer the maximum potential for deep and active relationships.
 
2:30 pm – 3:45 pm         Executive Development Track: The Science of Being an Engaging Leader
                                              Frank Lloyd Wright CD
 
                                              Moderator:  Henry Tomasuolo, Vice President for Support Services, Children's Hospital Boston
 
                                              Presenter:  Joanne Schlosser, FACHE, President, Rising Stars, LLC
 
View the slide presentation here.
 
Listen to an audio recording of this session here.
                                            
We have all had experiences with leaders who made a positive impact on our lives, those who made a lasting impression and whom we would like to emulate.  Are great leaders born or are they made?  This session will discuss what makes an effective leader and how you can improve your leadership skills, in order to inspire your team to be the best that they can be.
 
This session will focus on engaging your team to reach their potential both personally and as a group.  Explore how to create a vision, set expectations, and improve communication to achieve outstanding outcomes.
 
We will put the spotlight on what is almost certainly a rapidly increasing percentage of your workforce – millennials.  Emphasis will be given to methods of best capitalizing on their strengths, as well as understanding their unique needs and perspective. What really makes them tick? How are you doing with cultivating a strong work ethic, articulating realistic and clear expectations, and setting a good example to develop your millennials? Learn what works. 
 
Learning Objectives:
  1. Analyze the qualities that effective and respected leaders must possess.
  2. Assess best practices and methods for managing millennials.
 
 
2:30 pm – 3:45 pm          Pharmacy Track:  2017 OPPS Updates:  Connections Between Data and Dollars        
                                              Frank Lloyd Wright GH
                                               
                                               Moderator:  Regine (Honore) Villain, VP Supply Chain Operations, NYU Langone Health System
 
                                               Presenter:  Bonnie Kirschenbaum, MS, FASHP, FCSHP, Healthcare Consultant, Columnist
 
Click here to see the slide presentation.
 
Listen to an audio recording of this session here.
 
The ongoing healthcare revolution inexplicitly ties data and reimbursement with the demand for analytics that provide insights into a variety of areas from treatment to business intelligence vital to the management of healthcare organizations and practices. Significant changes will continue, ranging from reform in reimbursement philosophy to coding changes inherent to the adoption of ICD10. Pharmacy can't afford to assume billing systems work correctly or that anticipated revenue is being realized without understanding reimbursement rules and careful system monitoring.
 
This session provides an in-depth look at how rules are formulated, what they are for 2017 and what this means to pharmacy practice. Additionally it provides suggestions and tools for assessing current practice and making needed changes. Health Care Reform has set the stage for additional dramatic changes. Some of these will be reviewed with suggested action steps requiring intra site and department collaboration. As the largest payor, CMS is stressing the critical need for accurate information and data transmission and pharmacy billing represents the mechanism for submitting medication use information to the data pool. It's no longer just about money but about assuring data accuracy!
 
Learning Objectives:
  1. Explain 2017 changes to Medicare reimbursement and identify operational changes required to implement them. 
  2. Describe three Medicare reimbursement challenges and complexities in your practice setting.
  3. List the compliance requirements for Medicare and how they apply to the 2017 changes to Outpatient Prospective Payment Systems (OPPS).
 
 
2:30 pm – 3:45 pm          Purchased Services Track: Panel:  An In-Depth Look at Clinical Purchased Services 
                                              Frank Lloyd Wright IJ
 
                                               Moderator:  Kristine Russell, Publisher, Healthcare Purchasing News
 
                                               Panelists:  Philip Hampton, AVP Materials Management & Contracting, Lovelace Health System; John Kautzer, System Director, 
                                               Contracting, Hospital Sisters Health System; and Jonathan Pumphrey, Vice President/Chief Supply Chain Officer, WellSpan Health
 
View the slide presentation here.
 
Listen to an audio recording of this session here.
 
As hospitals face mounting pressure to reduce costs without reducing the quality of patient care, executives are leaving no stone unturned in their quest for streamlining and cost savings opportunities.  While in the past the focus of cost-cutting measures has traditionally been on supplies and big-ticket items, the potential for substantial savings is also available in the area of clinical purchased services.
 
A significant percentage of purchased services are made up in the area of clinical services, such as dialysis, pathology, physical therapy, pharmacy services, etc.  This panel of supply chain executives will discuss how to identify opportunities for cost reduction in the area of clinical services.  Attention will also be given to the pros and cons of the increased trend of outsourcing clinical purchased services.   Gain insight on how their experiences in clinical purchased services could apply to your healthcare organization.
 
Learning Objectives:
  1. Outline the varied dynamics and major cost cutting potential that can be realized in the area of clinical purchased services.
  2. Analyze the results of health systems who have implemented changes in the clinical purchased services area.
  3. Identify proven methods of clinical services streamlining and efficiencies that can positively impact your organization’s expenses.
 
2:30 pm – 3:45 pm        Supplier Strategies Track:  Panel:  Market Access: Strategically Managing ACO and IDN Customers to Increase Revenue and Market
                                             Share
                                            Frank Lloyd Wright E
 
                                             Moderator:  Michelle O'Connor, President and CEO, CMR Institute
 
                                             Panelists:  LeAnn Born, VP, Supply Chain, Fairview Health Services; David McCombs, Vice President, Enterprise Resource Planning Supply                                                    Chain Operations, Bon Secours Health System, Inc.; and Anthony Slonim, M.D., President and CEO, Renown Health
 
View the slide presentation here.
 
Listen to an audio recording of this session here.
 
Download two educational takeaways here and here.
 
The focus on accountable care, value-based payment models, and risk sharing continues to transform the healthcare landscape. Driving increases in revenue and market share with integrated customers including ACOs and IDNs is dependent upon having the right strategy and the right training for your commercial sales teams. In this interactive session, health system and industry executives will offer insights on effective partnering strategies, and discuss how leading companies are adapting their corporate training strategies to meet the needs of ACOs and IDNs.
 
This panel of experts will also offer tactics to help sales and marketing, managed market leaders, HEOR teams, and sales trainers refine their strategies for market access, utilize competency-based training tools, and collaborate with integrated customers.
 
Learning Objectives:
      1. Review how the evolving healthcare landscape is changing market access strategies and commercial models.
      2. Outline how an integrated, role-based training strategy can lead to high-performing commercial teams that drive increased revenue.
      3. Discover tactics you can implement immediately to reorganize your team’s priorities and account plans.
      4. Determine the assets and tools you need to bring to the table to collaborate with ACOs and IDNs.
 
 
4:00 pm – 5:15 pm          Clinical Integration Track:  CJR Is Here – And the Stakes Are High
                                              Frank Lloyd Wright AB
 
                                               Moderator:  Dee Whittington, CEO, DKW Consulting
 
                                               Presenters:  Joseph Jackson, Managing Director, Strategic Healthcare Services, LLC and Kelley Young, Director, Strategic Sourcing, 
                                               Trinity Health
 
View the slide presentation here.
 
Listen to an audio recording of this session here.
 
The Comprehensive Care for Joint Replacement Model (CJR) became mandatory in certain geographic regions on April 1, 2016.  This is not surprising as the number of hip and knee replacements given to Medicare patients in the United States continues to rise, as do costs. 
 
Hear from an industry veteran who will share insight on how CJR requirements will potentially impact your organization.  Learn what you and your staff will need to know to navigate this complex model and how to implement and maintain best practices in the future.
 
Also, hear from a provider who will discuss how their system has implemented tracking implant products to explore cost, quality and utilization opportunities to support CJR spend management.  Collecting accurate and timely data is essential to then produce dashboard reports with key performance indicators (KPI's) to provide the system with cost and quality information required in the new healthcare reimbursement era.
 
Whether your system is in one of the currently impacted regions or not, you will want to attend this session for an overview of key changes you should be aware of, possible effects that could result from the new regulations, and the next steps your organization should take going forward.
 
Learning Objectives:
  1. Identify the objectives and requirements of CJR bundled payments.
  2. Evaluate the changes that CJR has or may had on your organization.
  3. Analyze how to best implement and comply with CJR mandates.
 
4:00 pm – 5:15 pm          Collaboration Track:  In Pursuit of Meaningful and Tangible Customer-Supplier Collaboration 
                                              Frank Lloyd Wright F
 
Moderator:  Ed Hisscock, Vice President of Strategic Sourcing and Chief Transformation Officer for Non-Labor Spend, Trinity Health, Ann Arbor, MI
 
                                              Presenter:  Ed Hardin, System Vice President, Supply Chain Management, CHRISTUS Health
 
View the slide presentation here.
 
Listen to an audio recording of this session here.
 
CHRISTUS Health began the journey of enhancing its relationship with key suppliers in 2013 and, in an intentionally visible way, chartered a collaborative with suppliers known as the Partner Advisory Council. The charge of this Council is exemplified in its charter to “bring together industry thought leaders willing to share their unique perspectives and co-labor for the betterment of their peers and the advancement of CHRISTUS Health’s Mission and Core Value of Stewardship through innovative and collaborative solutions.” Since its inception in 2013, criteria for membership on the PAC has changed but by and large, it has been determined by the partner supplier’s criticality to operations, product/service performance and customer satisfaction, all of which are quantitatively measured in a Vendor Balanced Scorecard.
 
The formation of the PAC and the execution of a scorecard to objectively measure performance are both industry firsts. More importantly, these industry firsts have generated significant value beyond the transaction and, thus, have turned vendors into select business partners that are not only collaborate and accountable, but deliver innovative solutions for CHRISTUS Health and the industry at large. Our journey quickly became a methodology – a sequencing of tactics and strategy – that permeates much of what we do in Supply Chain Management.
 
Learning Objectives:
  1. Discuss what meaningful and tangible collaboration is and what it could mean for your organization.
  2. Differentiate between a vendor and supplier partner.
  3. Identify strategies that work to build a higher performing customer-supplier relationship.
  4. Identify tactics that you can apply today to begin this journey.
 
4:00 pm – 5:15 pm          Executive Development Track:  The Realities of Leading
                                              Frank Lloyd Wright CD
 
                                               Moderator:  Henry Tomasuolo, Vice President for Support Services, Children's Hospital Boston
 
                                               Presenter:  Joanne Schlosser, FACHE, President, Rising Stars, LLC
 
View the slide presentation here.
 
Listen to an audio recording of this session here.
 
Leadership is not an easy task.  Ideally, a leader’s full job description would simply be to manage their team, but in today’s workforce, executives have far too many actual job responsibilities, leaving them little to no time to nurture the professional development and growth of their employees.  Most executives say that cultivating the growth of their team is one of their most important goals, but realistically, this often ends up on the back burner.
 
This session will draw upon recent healthcare executive leadership development research to identify meaningful development opportunities and their importance.  Topics will include: 1. How to hire the best talent, 2. The importance of developing your leaders, and 3. The basics of succession planning.  Learn how to recognize which candidate will be the best fit for your organization.  Discuss how coaching, mentoring, training, and developing your leaders creates a loyal and better-performing team.  Finally, understand the benefits of having a formal succession plan in place, putting you and your organization in a position to address changes in leadership when they occur.
 
Learning Objectives:
  1. Explain the importance of making the professional growth of leaders and staff a priority.
  2. Describe the steps needed to implement effective development and training of leaders and staff.
  3. Identify the importance of a succession plan for the future of your organization.
 
4:00 pm – 5:15 pm          Pharmacy Track:  Panel:  Evaluating the Value of Value-Based Contracting
                                              Frank Lloyd Wright GH
 
                                               Moderator:  Terry Cox, Interim Leadership Consultant
 
                                               Panelists:  Jeromie Atkinson, Sr. Manager, Supply Chain Solutions, Intermountain Healthcare; Richard Epstein, RPh, MBA, Vice 
                                               President Operations & Strategic Program Development - Ocean Medical Center, Corporate Director of Pharmacy, Meridian Health;                                                                and Fred J. Pane, R.Ph., FASHP, FABC 
 
Rising pharmaceutical costs and consumer demand for value and economy have resulted in an increase in value-based drug pricing.  Value-based deals tie the final cost of drugs directly to how well they work, giving discounts to insurers if medications don’t help patients as much as expected. With the number of prescriptions written steadily rising each year, this trend is likely to continue.  
 
There are several factors to consider when evaluating the effectiveness of value-based pricing.  Aligning the incentives of manufacturers and purchasers can be tricky, and there are differing perceptions on the definition of value as well.   Increased paperwork and difficulty collecting and evaluating accurate data add another level of potential problems that must be solved.  There are benefits for all involved parties as well – including better shared risk scenarios and increased transparency for consumers.  Explore the workings of value-based contracting and what it means for your organization.
 
Learning Objectives:
  1. Analyze and identify the factors contributing to the increase in value-based contracting in the pharmaceutical industry.
  2. Outline the potential methods for implementing value-based contracting.
  3. Compare the risks and rewards that make value-based contracting a complex solution.
 
4:00 pm – 5:15 pm          Purchased Services Track:  Benchmarking Purchased Services
                                               Frank Lloyd Wright IJ
 
                                               Moderator:  Frank Cirillo, Vice President, Business Strategy, Greater New York Hospital Association (GNYHA) Ventures, Inc.
 
                                               Presenters:  Scott Alexander, Vice President of Sourcing, Innovation and Marketing, ROi; Burton Fuller, Senior Manager, Deloitte Consulting;
                                               and Kristi Ludwig Kline, Senior Manager, Strategy & Operations, Deloitte Consulting
 
View slide presentation here.
 
Listen to an audio recording of this session here.
 
It’s difficult to keep track of purchased service spending, but knowing where each and every dollar is going is the key to being able to lower costs while maintaining the highest quality.  Purchased services spend is often difficult to quantify – there’s certainly much more involved than just comparing costs.  Having accurate benchmarks can help identify and categorize purchased services spending.  The result is being better prepared for supplier negotiations, which in turn leads to savings opportunities and reaching your goals.
 
This session will focus on the challenges faced when attempting to develop purchased services benchmarks.  Finding reliable benchmark information that accurately and adequately represents data garnered from a variety of sources is difficult but not impossible.  Learn how to implement strategic benchmarks that achieve their intended purpose – realistic purchased services savings opportunities.
 
Learning Objectives:
  1. Analyze the purchased services spend opportunities for utilization of benchmarks in your organization.
  2. Describe how to develop reliable, transparent and accurate purchased services benchmarks.
  3. Identify the purchased services savings that can be realized through benchmarks.
 
4:00 pm – 5:15 pm          Supplier Strategies Track:  Panel:  Provider Experts Share Insights
                                              Frank Lloyd Wright E
 
                                               Moderator:  Ed Kuklenski, Co-Founder, Insurance Point
 
                                               Panelists:  James Connor, MBA, CPHM, Vice President, Supply Chain Operations, Westchester Medical Center; Kreg Koford, Director, Supply                                                Chain Solutions, Intermountain Healthcare; and William Mosser, Vice President, Materials Management, FMOL Health System
 
Listen to an audio recording of this session here.
 
The climate of change is evident throughout the healthcare field, and has shifted how providers define value when choosing suppliers.  Hear from a panel of providers who will detail the key issues to keep in mind in order to successfully navigate the changes in the way hospitals and health systems are doing business.  Learn what providers are looking for from the supplier community and how suppliers can better prepare for the challenges that lie ahead.  Panelists will outline expectations and share best practices from strong partnerships in order to help manage expectations and save resources.
 
Learning Objectives:
  1.  Define the supply chain challenges facing hospitals and health systems.
  2.  Identify ways providers and suppliers can forge stronger partnerships.
  3.  Describe the key drivers influencing healthcare decision makers.
 
5:30 pm – 7:00 pm           GPO Receptions
 
                             
Tuesday, September 20
                                            
7:00 am – 5:30 pm          Registration
                                              Conference Center Foyer
 
7:00 am – 8:00 am          Product Showcase and Breakfast
                                              Aztec and Gold Rooms
 
8:00 am – 9:15 am          Executive Leadership Keynote
                                              Arizona Biltmore Ballroom
 
                                              Mark King
               Chairman, TaylorMade Golf Company and President, adidas Group North America
 
Inspiring and dynamic, Mark King offers a different kind of golf lesson—insights on leadership that resulted in unprecedented growth, visibility and profitability at TaylorMade.  Under his leadership, once-laggard TaylorMade Golf experienced unprecedented growth, from $300 million to over $1 billion in sales in less than a decade—becoming the most profitable golf company in the world.  
 
Featured in some of the nation’s top business magazines such as The Harvard Business ReviewFORTUNE and Brandweek, Mark has also been the subject of the television show Undercover Boss and appeared on The Apprentice as a business role model.   A phenomenally engaging speaker, King’s first-person lessons will challenge the IDN Summit audience to excel beyond expectations and change the rules of the game to achieve astounding results. 
 
9:30 am – 10:45 am       The 2016 Election and Its Impact on Healthcare
                                              Arizona Biltmore Ballroom
 
Gary Langer
ABC News Pollster and President, Langer Research Associates
 
Gary Langer is an internationally recognized public opinion researcher with expertise in the analysis of political, policy, economic and social attitudes.   From his vantage point as a longtime director of polling at ABC News, you’ll want to hear his insights on the 2016 Presidential Election and its impact on the healthcare industry.   Gary measures what people think about the issues – as well as what your customers think – so you can maximize the trends shaping our world.
 
11:00 am – 12:00 pm      Inspiring Others Keynote
                                               Arizona Biltmore Ballroom
 
                                               Kevin Sorbo
                Actor, Author, Stroke Survivor
 
In the words of Christopher Reeve, “A hero is an ordinary individual who finds the strength to persevere and endure in spite of overwhelming obstacles.”  Kevin Sorbo certainly exemplifies this statement.  Though he played the hero Hercules on TV, he is a real-life hero as well, having overcome a series of debilitating strokes that left him barely able to walk and partially blind. 
 
Now fully recovered, the challenges he has faced have shaped him in ways he did not expect.  Kevin will share with the IDN Summit attendees insights on how his patient experience changed his perspective.   His candor, wit and storytelling skills result in a moving and powerful message about discovering and appreciating the real measures of success. 
 
 
12:00 pm – 2:00 pm        Product Showcase and Lunch
                                               Aztec and Gold Rooms
 
12:00 pm -- 2:00 pm       CMR Institute Luncheon  --  Continuing the Market Access Conversation
                                               McArthur Salons 1 & 2
                                               (Registration required.  Please contact Chris Nolan to register - 859.523.5701.)
 
Join us for an exclusive opportunity to learn how leading companies are increasing revenue and market share by preparing their commercial teams to meet the changing needs of their customers in a value-driven market. We’ll walk through a case-study approach to training that leverages role-based learning and application tools, resulting in surpassed sales goals and differentiation from your competitors. Participants will receive resources and application tools to enable targeted and more effective account strategy and planning to meet the needs of integrated customers including ACOs/IDNs and payer groups.
CMR Institute staff and Board members Tony Slonim, MD, CEO of Renown Health and Clara Anne Spencer, Director of Pharmacy Contracting at Carilion Clinic will also share more about the benefits of utilizing CMR resources to bring value to your customers and improve results.
 
 
1:30 pm – 2:00 pm          Provider and Sponsor-Only Access Reverse Expo
                                              Frank Lloyd Wright Ballroom
 
2:00 pm – 5:30 pm          Reverse Expo
                                              Frank Lloyd Wright Ballroom
 
7:00 pm – 9:00 pm          Summit Reception
                                              Grand Ballroom/Squaw Peak Terrace
 
 
Wednesday, September 21
 
7:00 am – 10:00 am        Registration
                                              Conference Center Foyer
 
7:30 am – 9:00 am          Product Showcase and Breakfast
                                              Aztec and Gold Rooms
 
8:00 am -- 12:00 pm      Change Management Immersion Workshop -- (REGISTRATION REQUIRED.  Only 40 spots available.)
                                              Mesa
 
                                              Facilitators:  Nick Gaich, CEO, Nich Gaich and Associates; Alexandria Combs, Chief Innovation & Strategy Officer, Nick Gaich and Associates; 
                                              Rex Fieck, Chief Supply Chain Strategy Officer, Nick Gaich and Associates
 
How can mastering the principles and tools of change management drive a strong, sustainable strategic direction? How can the supply chain become a true value chain within your organization? It is imperative to have an integrated change management strategy to fully leverage the tools of operational performance and organizational development with total engagement. This interactive workshop will provide you with proven tools and methods that you will use in developing a comprehensive strategy that you can take back to your organization and feel confident in your change leadership skills.

Learning Objectives:

1. Didactic Session:
  • Appreciate the criteria for success and understand why change is challenging.
  • Identify the skills needed in developing competency for leading a change initiative.
  • Examine the human side of change dynamics and appreciate the engagement process.
  • Identify and apply the characteristics of strategic leadership within the context of Supply Chain.
2. Interactive Application: “Using an initiative from your organization as a case study”
  • Conduct a basic assessment for change readiness within the organization.
  • Utilize change and transition management processes and tools.
  • Develop a strategic framework for your Department/Division to align constituents and sustain the change for buy-in and execution while simultaneously positioning Supply Chain as strategic differentiator in overall health system performance.
 
NOTE: AS A WAY TO DIRECTLY PERSONALIZE THE LEARNING EXPERIENCE, WORKSHOP PARTICIPANTS ARE ENCOURAGED TO BRING A PROJECT-INITIATIVE (ACTIVE OR PLANNED) TO THE SESSION, WHICH WILL BE INCORPORATED INTO THE INTERACTIVE COMPONENT OF THE WORKSHOP.
 
To register or to learn more please contact Lisa Ponssa at 859.309.6725 or Nick Gaich at 408-722-1566
 
                             
9:00 am - 10:15 am         Idea Exchange:  Achieving Success Through Value Analysis
                                               Casa Grande
 
                                                Moderator:  Dee Whittington, CEO, DKW Consulting
 
The value analysis functions of healthcare systems are driving many of the new initiatives borne of the ACA.  Historically, its focus has been on cost savings and more healthcare leaders are beginning to realize that clinical evidence is a critical component of the supply chain decision making equation. In this session, discuss the trends and best practices experienced at IDNs across the country in value analysis. Learn how organizations have used evidence-based outcomes to facilitate conversations with clinicians.
 
Learning Objectives:
  1. Demonstrate value to clinicians and develop stronger collaborative partnerships and a deeper understanding of value analysis.
  2. List the ways your current process can use evidence-based outcomes.
  3. Define the best practices in value analysis that can most impact your organization.
 
9:00 am -- 10:15 am      Idea Exchange:  How to Quantify Soft Savings
                                              Flagstaff
 
                                               Moderator:  Molly Smith, Event Coordinator, Bluegrass Business Media
 
Soft savings by their very nature are difficult to quantify.  Savings realized from such things as improved efficiencies, better safety measures, increased patient satisfaction, cultural change and streamlined procedures, to name a few, are intangible but no less important.  This group discussion will explore the challenges inherent in measuring soft savings and how participants have overcome those challenges.  Focus will also be placed on how to determine which ROI models work best when attempting to calculate soft savings.
 
Learning Objectives:
        1. Compare the inherent differences between hard and soft savings.
        2. Formulate reliable methods for measuring soft savings.
        3. Evaluate ROI models and how to identify which work best for various categories of soft savings.
 
10:15 am -- 10:30 am     Break
 
10:30 am -- 11:45 am     Idea Exchange:  Working Better to Save Money – Improving Communications to Reduce TCO
                                                Casa Grande
 
                                                 Moderator:  Dee Whittington, CEO, DKW Consulting
 
Focusing on total cost of ownership (TCO), instead of simply choosing the lowest price on the front end, maximizes resources, demonstrates foresight and makes financial sense; however, accurately identifying TCO requires the cooperation of both the buyer and the seller.  Discuss the benefits of strategic sourcing and the current shift from looking only at the purchase price to understanding the total lifetime cost of owning or consuming a product or service.  Attendees will share their experiences and ways that providers and suppliers can work together to reduce TCO through better communication.  When provider and supplier operations teams communicate effectively, everyone benefits.  Additional emphasis will be given to ways to persuade stakeholders that TCO represents a better estimate of value, even if the initial cost sometimes is higher.
 
Learning Objectives:
  1. Describe the many factors involved in determining TCO.
  2. Outline potential methods for collaboration between provider and supplier operations teams.
  3. Formulate strategies for reducing TCO through improved provider and supplier communications.
 
10:30 am -- 11:45 am     Idea Exchange:  Spotlight on Supplier Diversity
                                                Flagstaff
 
                                                Moderator:  Molly Smith, Event Coordinator, Bluegrass Business Media
 
Whether your Supplier Diversity Program is in its infancy or is well established, join the conversation in this informative Idea Exchange.  Share ideas with your peers on the best ways to implement, maintain and improve supplier diversity strategy.  Learn what has worked for others and share your experiences for a meaningful exchange of best practices, lessons learned and new ideas for the future.  Attention will also be given to methods for measuring the success of Supplier Diversity Programs.
 
Learning Objectives:
  1. Define Supplier Diversity in the healthcare arena.
  2. Analyze methods for increasing Supplier Diversity in your organization.
  3. Describe strategies for aligning Supplier Diversity with your organization’s strategy.